1. Introduction
Exploro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, chat widget, and related services.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials. If you sign up via Google or GitHub, we receive your basic profile information from those providers.
Blog Content
When you connect your travel blog, we scrape and store your publicly available blog content to train the AI chatbot. This includes post text, images references, and any affiliate links present in your content.
Chat Data
We collect chat messages exchanged between your visitors and the AI chatbot, including session metadata such as timestamps, session duration, and interaction patterns.
Analytics Data
We collect anonymized usage data including widget impressions, chat session counts, paywall interactions, and conversion metrics.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Exploro platform
- Train and improve AI chatbot responses based on your blog content
- Process payments and profit share distributions
- Send you account-related communications
- Analyze usage patterns to improve our services
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, and AI model providers. These providers are contractually bound to protect your data.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can also request a copy of your data or withdraw consent for data processing. To exercise these rights, contact us at [email protected].
7. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].